App Support

Need help with one of our mobile applications? We're here to assist you.

Contact Support

For questions, bug reports, or feature requests, please email us:

[email protected]

We typically respond within 1-2 business days.

When Contacting Support, Please Include:

App name and version number
Device model (e.g., iPhone 15, Samsung Galaxy S24)
Operating system version (e.g., iOS 17.2, Android 14)
Description of the issue or question
Screenshots if applicable

Frequently Asked Questions

How do I update the app?

Visit the App Store (iOS) or Google Play Store (Android), search for the app, and tap "Update" if an update is available. We recommend enabling automatic updates to get the latest features and bug fixes.

How do I delete my data?

To request deletion of your data, email us at [email protected] with the subject line "Data Deletion Request". Include the email address or username associated with your account. We will process your request within 30 days.

The app is crashing. What should I do?

Make sure you have the latest version of the app installed
Restart your device
If the issue persists, uninstall and reinstall the app
If none of the above helps, contact support with details about when the crash occurs

How do I restore my purchase?

Open the app and look for a "Restore Purchases" option in the settings or store section. This will restore any previous purchases made with your App Store or Google Play account.

Can I get a refund?

Refunds for app purchases are handled by Apple (App Store) or Google (Play Store). Please contact them directly through their respective support channels to request a refund.

Privacy

For information about how we handle your data, please read our App Privacy Policy.